Shipping policy

Thank you for choosing ChronoParts! We want to ensure that your shopping experience is seamless and transparent. Below are the details regarding our shipping process and policies.

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1. Order Processing Time​

 

All orders are processed within 2 business days (excluding weekends and public holidays). ​

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2. Shipping Rates & Delivery Estimates​

 

Shipping charges will be calculated and displayed during the ordering process, based on your shipping location and preferred shipping method.

Estimated Delivery Times:

• Netherlands (NL): 1 business day

• European Union (EU): 3-4 business days

• United States (USA): 6-8 business days

• Asia: 8-12 business days

• Australia: 8-12 business days

• Africa: 7-11 business days

• South America: 8-11 business days

 

Please note that these delivery times are estimates, and actual delivery may vary due to factors beyond our control, such as weather or customs processing.​​

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3. Shipping Methods​

 

We use reliable carriers to ship your bezels. The shipping methods available will depend on your location and will be displayed at checkout.

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4. International Shipping​

 

We ship to the following regions: Europe, United States, and Asia. Shipping times may vary depending on customs processing and other external factors.

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5. Shipping Address​

 

Please double-check your shipping address to ensure that it is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided at checkout.

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6. Lost or Damaged Packages​

 

 

If your order is lost or damaged in transit, please contact our customer service team as soon as possible. We will assist in resolving the issue, including filing a claim with the carrier if necessary, and may offer a replacement or refund as appropriate.

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7. Order Tracking​

 

Once your order has been shipped, you will receive an email containing a tracking number (if your selected carrier provides this option) and a link to track your package.

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8. Additional Shipping

Information​

 

 

Please be aware that customs duties, taxes, or additional fees may apply to international orders. These are the responsibility of the customer and are not included in the shipping costs at checkout.

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9. Contact Us​

 

If you have any questions or need assistance with your order, feel free to contact us:

Email: info@chronoparts.eu

 

Thank you for shopping with us!